Can a straight-talking skunk make First Direct famous again? Inside its new ad strategy
thedrum.com
Can a straight-talking skunk make First Direct famous again? Inside its new ad strategy
We sit down with the marketers returning the bank to its irreverent roots as it looks to make itself known to young people facing financial hardship.
Feb 2, 2023
First Direct Reviews
Switch to first direct and you’ll get award winning customer service whenever you need it, as well as £175. Tempted? T&C's apply. See video for more details. | first direct
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Switch to first direct and you’ll get award winning customer service whenever you need it, as well as £175. Tempted? T&C's apply. See video for more details. | first direct
Facebookfirst direct
18.9K viewsSep 26, 2024
62K views · 207 reactions | £175 for switching and you’ll get award-winning customer service whenever you need it – what are you waiting for? T&C's apply. See video for more details | first direct | Facebook
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62K views · 207 reactions | £175 for switching and you’ll get award-winning customer service whenever you need it – what are you waiting for? T&C's apply. See video for more details | first direct | Facebook
Facebookfirst direct
670.7K views2 weeks ago
First Direct tops list for customer service of all brands in Britain
First Direct tops list for customer service of all brands in Britain
thisismoney.co.uk
Oct 8, 2014
Top videos
First Direct - Platypus
1:02
First Direct - Platypus
YouTubeTheFinancialBrand
64K viewsMay 26, 2013
FIRST DIRECT Barry The Platypus
1:10
FIRST DIRECT Barry The Platypus
YouTubedomandnicwork
18.6K viewsJun 19, 2013
We’ve got something cool to share with you this Christmas. | first direct
0:31
We’ve got something cool to share with you this Christmas. | first direct
Facebookfirst direct
10K viewsDec 20, 2017
First Direct Customer Service
What is customer service? Key skills & examples
What is customer service? Key skills & examples
zendesk.com
May 26, 2021
Switch to first direct and you’ll get award winning customer service whenever you need it, as well as £175. Tempted? T&C's apply. See video for more details. | first direct
0:12
Switch to first direct and you’ll get award winning customer service whenever you need it, as well as £175. Tempted? T&C's apply. See video for more details. | first direct
Facebookfirst direct
19.3K viewsSep 26, 2024
3.8K views · 12 reactions | £175 for switching and you’ll get award-winning customer service whenever you need it – what are you waiting for? https://firstdirect.hsbc/6187tKdwx T&C's apply. See video for more details. | first direct | Facebook
0:07
3.8K views · 12 reactions | £175 for switching and you’ll get award-winning customer service whenever you need it – what are you waiting for? https://firstdirect.hsbc/6187tKdwx T&C's apply. See video for more details. | first direct | Facebook
Facebookfirst direct
47.6K views2 weeks ago
First Direct - Platypus
1:02
First Direct - Platypus
64K viewsMay 26, 2013
YouTubeTheFinancialBrand
FIRST DIRECT Barry The Platypus
1:10
FIRST DIRECT Barry The Platypus
18.6K viewsJun 19, 2013
YouTubedomandnicwork
We’ve got something cool to share with you this Christmas. | first direct
0:31
We’ve got something cool to share with you this Christmas. | first direct
10K viewsDec 20, 2017
Facebookfirst direct
Live your life a bit differently? Works for us. | first direct
0:20
Live your life a bit differently? Works for us. | first direct
1.1M viewsSep 13, 2017
Facebookfirst direct
We’ve been here round the clock since October 1, 1989. And we’re not stopping any time soon. In fact, we can’t wait for another 36 years of making our customers happy. Give us a 🍰 in the comments to help us celebrate. | first direct
0:08
We’ve been here round the clock since October 1, 1989. And we’re …
5.9K views5 months ago
Facebookfirst direct
We’ve won a few shiny new awards recently, thanks to the support of our exceptionally excellent customers. Learn more below. | first direct
0:11
We’ve won a few shiny new awards recently, thanks to the support of …
4.4K viewsApr 20, 2017
Facebookfirst direct
What's large, has a claw, and is full of prizes? You'll find out next week, first direct customers. | first direct
0:22
What's large, has a claw, and is full of prizes? You'll find out next wee…
17.1K viewsJun 15, 2016
Facebookfirst direct
0:16
4.4K views · 46 reactions | Roll up, roll up, first direct customers! Th…
4.5K views1 month ago
Facebookfirst direct
0:15
£175 for switching and you’ll get award-winning customer service …
670.7K viewsNov 7, 2024
Facebookfirst direct
0:12
£175 for switching and you’ll get award-winning customer service …
697.6K viewsNov 7, 2024
Facebookfirst direct
0:07
Big news! We’re proud to say that we now have two million customer…
3.9K views11 months ago
Facebookfirst direct
0:58
Happy New Year! Go on, give us a kiss… | first direct
47.6K viewsDec 31, 2017
Facebookfirst direct
You're making your first video ad with the goal of building
8 months ago
gcertificationcourse.com
0:31
What kind of people are first direct kind of people? | first direct
177.4K viewsJun 2, 2016
Facebookfirst direct
0:44
There are harder things in life than asking for a raise (time travel, for …
36.3K viewsMar 10, 2017
Facebookfirst direct
0:10
The World's First Ever TV Ad
1M viewsOct 20, 2011
YouTubeDave Birss
0:41
199K views · 2.6K reactions | What kind of Christmas shopper are yo…
199.4K views1 week ago
Facebookfirst direct
0:24
Keeping on top of your money from home is simple with the first direc…
4.9K viewsApr 1, 2020
Facebookfirst direct
0:15
Our mums taught us never to brag (usually because they would do it …
47.6K viewsFeb 22, 2021
Facebookfirst direct
0:19
Are you an outfit-recycler or a one-time wearer? Hit the like button wi…
31.2K viewsJul 17, 2017
Facebookfirst direct
0:19
Splashing out this summer or sticking to multi-seasonal style? C…
34.4K viewsJul 10, 2017
Facebookfirst direct
0:16
You deserve the best service from your bank. We’ll be here—every d…
6.4K viewsMar 9, 2020
Facebookfirst direct
0:17
Demanding a job on the spot? Bold… but bad advice. Call our aw…
841.3K views3 months ago
Facebookfirst direct
0:19
It’s time to take the first step towards better banking. | first direct
337K viewsJan 4, 2018
Facebookfirst direct
0:42
Heard the one about the lost card, the broken down car and the dad …
10.1K viewsJun 27, 2017
Facebookfirst direct
0:47
Going abroad and using your card? We'd recommend you let us know …
10.8K viewsMay 15, 2017
Facebookfirst direct
1:08
7.4K views · 127 reactions | Great news. We're happy to announce o…
7.4K views2 weeks ago
Facebookfirst direct
19:06
First Direct Advert Compiliaton
806 viewsApr 1, 2022
YouTubeTyler LastName
0:34
With the government now enforcing social distancing, it’s crucial we al…
3.7K viewsMar 27, 2020
Facebookfirst direct
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