Abstract: Efficient ticket management systems are crucial for streamlining customer support workflows in organizations handling large volumes of queries across multiple channels. This paper proposes ...

Google Search is entering an “expansionary moment,” fueled by longer queries, more follow-up questions, and rising use of voice and images. That’s according to Alphabet’s executives who spoke on last ...

Inflation eased in 2025, but cost pressure for e-commerce sellers remained high. Acquisition costs climbed, margins stayed tight, and growth became harder to earn. That makes one thing clear: sellers ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Challenging job interview questions don't need to make you sweat. Just use these 4 ...

My Spotify Library Was Boring, So I Asked ChatGPT to Create New Playlists With its new third-party app integration feature, OpenAI’s AI chatbot can suggest music from Apple Music and Spotify, then ...

OpenAI’s ChatGPT is reportedly drawing a large volume of healthcare-related questions. As per the report, the San Francisco-based artificial intelligence (AI) giant claimed that more than 40 million ...

Google thinks AI can solve the problem of needing to wade through complicated TV settings menus. With a forthcoming update to its Gemini AI assistant on Google TV, you’ll be able to adjust TV settings ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Under Secretary for Science Darío Gil said the new fusion and computing offices will focus on fostering industries for emerging technologies. Update as of 9:20 pm Dec. 16: Following the publication of ...

Google is testing a new feature that lets users prevent Gemini 3 Pro from thinking. This will allow Gemini to fall back on the Flash model, resulting in quicker responses. Google is already testing ...

A thorough and comprehensive collection of SQL resources designed to enhance your expertise. Dive into interview preparation with Q&A, access detailed notes, and embark on thorough SQL projects with ...

Inquiry chairwoman Lady Elish Angiolini makes a statement at the Chartered Institute of Arbitrators in central London, following the publication of the second report from the Angiolini Inquiry, which ...