Telecoms company will team up with Genesys Canada to improve government’s client services by implementing AI and digital tools ...

Over the past six quarters, the Charlotte-based company rolled out AI voice, AI chat and machine-learning tools in call-center operations.

AI recommendations are decided upstream. Understand the 10-gate pipeline, where brands fail, and how small improvements compound.

Emergent Method has announced that experienced creative leader Brian von Schulz has joined the firm as creative manager, deepening the ...

The Bitesize Guide to AI team find out about using AI tools in conservation.

If you wanted to steal local files from someone using Perplexity's Comet browser, until last month you could just schedule ...

Running a multigenerational family business has never been simple, but today’s pace of change adds new layers of complexity ...

In a 48-hour whirlwind, President Trump ordered every federal agency to ditch Anthropic's Claude chatbot, with Defense ...

Shreyans Mehta is the cofounder and CTO of Cequence Security, a pioneer of unified application and API protection.

The circuit court now expects the Trump administration to file a brief by March 20 explaining why it appealed the district court’s ruling and for Kelly’s legal team to file its reply brief by April 27 ...

Israeli spies reportedly tracked down those close to Iran ’s supreme leader Ayatollah Ali Khamenei using traffic cameras prior to his killing. The conflict in the Middle East escalated over the ...

Throughout the week in our In Focus series, we’ll be looking at how financial advice firms are using, and can use, artificial intelligence (AI) in ways that ...