Google is betting that a more conversational, “vibey” way of writing code can pull software development out of its ...

Silverback AI Chatbot has announced the release of its “AI Assistant” feature, designed to revolutionize how businesses interact with customers through intelligent, automated conversations. This ...

OpenAI LLC on Wednesday detailed ChatGPT, an artificial intelligence system that can understand and answer complex natural language questions. ChatGPT is based on the advanced GPT-3 neural network ...

Alok Kulkarni is Co-Founder and CEO of Cyara, a customer experience (CX) leader trusted by leading brands around the world. Over the past several years, business and customer experience (CX) leaders ...

Health data analytics company Innovaccer unveiled six new solutions on Monday during the HIMSS conference in Chicago. Among these announcements, the standout product was Sara, a conversational AI ...

This year's Consumer Electronics Show got underway in Las Vegas today. For nearly a decade, automakers and their suppliers have increasingly expanded their presence at CES, such that today, it's ...

Chinese search giant Baidu Inc. today officially launched a new operating system dedicated to advancing conversational artificial intelligence capabilities, as the company aims to take on similar ...

On Aug. 10, the RBI recognized that UPI has transformed digital payments in India, citing its ease of usage, safety and security. The central bank also noted that adding new features allowed the ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. This article is more than 3 years old. Customer service software ...