Drexel University has developed a hospitality training program which brings Drexel’s faculty, external corporate partners, and industry experts under one custom training initiative to support, train, ...

Energy Providers Coalition for Education (EPCE) was initially established to address a wave of retirements faced by the energy industry in the early 2000s. In Part 1, we discussed the pivotal moment ...

The quick-service labor industry’s competitive landscape demands that brands continuously evolve and improve training methods to retain top talent inside their stores. While turnover rates are still ...

Bus operator training and development begins with onboarding once new bus operators are hired and ideally lasts throughout employees’ careers. Training encompasses both hard skills training, meaning ...

The University of Alabama in Huntsville and Mazda Toyota Manufacturing are collaborating in an effort to drive innovation, performance and employee retention at the plant in Greenbrier. The psychology ...

Today's technology advancements and competitive landscape urge companies to digitize traditional business processes. A unified workforce management system consolidates the tools needed to maintain a ...

A Boston-based startup has launched a digital platform that is being used to help MROs and engine OEMs optimize technical training and labor scheduling. The platform aims to help aviation industry ...

The Maryland Department of Labor, with its Cyber Maryland program, has announced the state’s Cyber and AI Clinic Grant, which will support workforce development within the cybersecurity field. The ...

Managing a workforce of call center agents around the world in the new hybrid working environment called for a change of approach. Agent engagement and empowerment, simplifying the coaching process, ...

Suggested Citation: "Chapter 8 - Bus Operator Retention and Motivation." National Academies of Sciences, Engineering, and Medicine. 2023. Bus Operator Workforce Management: Practitioner's Guide.