Call center operations are plagued by high staff turnover, and even the lowest staffing stats are worrisome--one out of four customer service representatives (CSRs) aiding established clients quit ...

Macromedia introduced a new version of its Breeze training and presentation software Thursday aimed at corporate users. The new Breeze Live allows companies to transmit content created with ...

The Centum VP Trainer is a Web-based training course consisting of modular self-paced training and demonstrations with hands-on interactive exercises. Also included are question-and-answer sessions ...

This is a comprehensive list of the best web-based project management software, covering features, pricing, and more. Use this guide to find your best fit. While some people like the option of ...

As more applications migrate to the web, businesses are becoming increasingly reliant on the browser. While a browser-first approach offers various benefits, it also introduces additional risks. The ...

Some might say Rob Scher took a big risk when he invested millions in an idea he believes will bring big returns. But as president of Web-Based Training in Streetsboro, Scher says his firm’s ...

Professionals worldwide gain standardized recognition for web development skills through assessment-based certification ...