SAN JOSE, Calif., Feb. 24, 2026 (GLOBE NEWSWIRE) -- Today Zoom Communications, Inc. (NASDAQ: ZM) unveiled Zoom Virtual Agent 3.0 (ZVA), the next evolution in agentic automation. ZVA introduces a new ...
Zoom noted several gains associated with its own deployment of ZVA in a related blog post. Deployed on Zoom’s site, ZVA resolved 98% of customer interactions without escalating to a live agent. When ...
Zoom's latest virtual agent release targets organizations ready to move beyond basic chatbot interactions toward fully automated, cross-system customer resolution. Zoom Communications unveiled Zoom ...
Zoom Communications (NasdaqGS:ZM) has expanded its AI platform and virtual agent capabilities with new workflow automation ...
A customer’s loyalty to a brand is often set by a series of interactions—on- or offline—that tie customers to the company. Yet consumers can be fickle. Customers are increasingly discerning and expect ...
The development team and engineers at Zoom responsible for creating the excellent videoconferencing software provided so many with video communications during the pandemic. Have this week announced ...
Videoconferencing giant Zoom has launched a new AI-powered conversational chatbot. Dubbed Zoom Virtual Agent, the new intelligent chatbot solution is touted to “transform the way businesses assist ...
Zoom Communications Inc. (NASDAQ:ZM) is one of the 10 Most Undervalued Technology Stocks to Buy Right Now. On June 12, Zoom Communications Inc. (NASDAQ:ZM) announced the launch of its Zoom Virtual ...
New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automation With 43% of consumers saying chatbots fail to resolve their ...
New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automation With 43% of consumers saying chatbots fail to resolve their ...
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