Staten Island Advance

UPS, U.S. Postal Service package delivery change: What it will mean for P.O. Box users

UPS has ended a contract with the U.S. Postal Service and the termination means changes for some people with post office boxes. Under the change, UPS Sure Post packages are now only being delivered by ...
MassLive

USPS and UPS delivery changes: Here’s how it affects P.O Box users

UPS recently ended a contract with the United States Postal Service and delivery changes are coming to some post office box users as a result. Now, UPS SurePost Packages will be delivered exclusively ...
Forbes

Holiday Returns Made Easy With UPS Acquisition Of Happy Returns

Happy Returns' acquisition by UPS will make hassle-free returns more widely available across the U.S. with 5,200 The UPS Store added locations. Happy Returns recently announced its acquisition by UPS, ...
Retail TouchPoints

The UPS Store’s Secret to Success: Maintaining a High ‘Say-to-Do’ Ratio

One of the paradoxes involved in providing great customer experiences (CX) is that it’s often essentially invisible to the end consumer. Customers don’t always notice when a package arrives on time or ...