Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Fieldman's Asset & Work Management Platform has launched a self-service appointment scheduling module integrated with its dynamic scheduling feature. This innovative addition empowers utilities and ...

Anna Baluch is a freelance writer from Cleveland, Ohio. She enjoys writing about a variety of health and personal finance topics. When she's away from her laptop, she can be found working out, trying ...

Contact center automation is transforming how businesses manage customer interactions by optimizing repetitive tasks, improving agent efficiency and enhancing customer experiences. From intelligent ...

SANTA BARBARA, Calif., Nov. 15, 2018 /PRNewswire-PRWeb/ -- Today RingRx, a leading provider of HIPAA-compliant phone systems and on-call solutions announces their new integration with physician ...

TeamPoint field service software has signed an exclusive deal to use More-IQ's scheduling engine in their service system Two service software industry leaders, TeamPoint Software and More-IQ, are ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Analyzing the performance of your call center can allow you ...