Begin the interview with an open-ended question, such as "Tell me about your call-center work experience." Ask candidates about their experience at all levels within the call center or sales ...

Opinions expressed by Entrepreneur contributors are their own. The best interview questions provide insight into a potential hire’s thought process, critical thinking skills and overall personality, ...

When a customer steps through the doors of a retail location looking to purchase a new product, they want to be helped by a friendly, knowledgeable sales associate who can answer their questions, ...