The main market opportunity lies in offering targeted Root Cause Analysis (RCA) training, emphasizing the integration of critical thinking. This is particularly beneficial for the pharmaceutical and ...

Growing up in Zambia, Choolwe Mandona did not always plan on becoming an engineer. “I actually was pretty afraid to do engineering,” said Choolwe, who graduated from Miami University in 2013 with a ...

In The Lean Startup, Eric Ries argues that returning to the question of why five times cuts to the quick of a problem. In his book, The Lean Startup, Eric Ries puts forth a entrepreneur’s playbook ...

At an Huntsman Cancer Institute Clinic, providers are often delayed in how soon they see a patient during a new visit appointment. Typical delays (wait time) from check-in to provider page was 20 ...

In a previous article entitled, "What Are Problems?" we theorized that problems cannot or do not exist—at least, not in the way we've been taught to think about them. Because all we have are ...

Are you relying on gut feel to diagnose difficult problems in your organization? If the answer is yes, there is a good chance you are going to be led astray. Why? Because “until you really take the ...

When there’s a major systems outage or performance issue, IT teams come to the rescue to restore services as quickly as possible. Some IT organizations follow IT service management (ITSM) incident ...

NORTHVILLE, Mich., Feb. 26, 2025 /PRNewswire/ -- The 2025 Dorian Awards honor individuals and teams who exemplify excellence in structured problem-solving, operational efficiency, and continuous ...