It’s been a few months since I last devoted a Hassle-Free to reader questions, and I apologize for being remiss. So this week I help Deborah out with a mysterious DVD drive problem and tell Jim how to ...

Your Windows doesn’t recognize DVD? If your Windows 11/10 can’t find DVD or CD drive or if your CD or DVD drive is not detected, showing, reading or working, or will not read or write media on your ...

Working on a failed drive for my wife. The PC has had to be restored from backup twice so I ordered a new drive. In the meantime SMARTS is now outright telling us the drive is bad, so I'm sure I'm on ...