Last week at the ViVE conference in Nashville, Tennessee, two topics seemed to dominate most conversations—artificial intelligence and the impending snowstorm. (Music City got about two inches of snow ...

Salesforce introduces Enterprise General Intelligence framework for guiding more practical conversations in the enterprise. It includes an important place for humans and supporting infrastructure.

How many times have you avoided a subject that feels awkward, glossed over a point of tension, or redirected a conversation safely away from conflict? While these techniques may be useful to preserve ...