Please provide your email address to receive an email when new articles are posted on . This is an actual conversation that I recently had with a patient service representative. Names and details have ...

At Cleveland Clinic facilities across the region, the first people most patients encounter when checking into the hospital or doctor’s office are the patient service representatives. These men and ...

Kimberley Mazza greets every patient at the Reading Hospital Weight Loss Surgery and Wellness Center in the same way she was greeted when she began her weight loss journey — with a smile. Mazza said ...

West Philadelphia Skills Initiative and Children’s Hospital of Philadelphia are recruiting city residents for patient services representative jobs paying about $19 an hour. The deadline to apply is 11 ...

Have you ever had a question about your TRICARE benefit that left you confused or frustrated? There are resources that can ...