Jeff Werner is a software engineer and has been writing this column since 2007. Question: Where are my downloads, files, etc.? I cannot find anything when I look in Folders, or in Downloads.

Q: The folders listed under Documents in my Windows 7 PC are duplicated in LibrariesDocuments. Actually, I seem to have three Documents folders. Which is the real My Documents? A: There is only one ...

Q: Every time I right-click a photo on the Web and choose Save Picture As . . ., the default folder where Windows wants to save it is My Pictures. Likewise, when I go to insert a photo into a Word or ...

I went into the options of iTunes and changed my music folder to "E My Documents\Downloads\Music\iTunes\iTunes Music\". This of course led to iTunes using the "E My Documents\Downloads\Music\iTunes\" ...