At what point should startups begin standardizing and mapping out their processes? From my perspective, the answer is Day 1. In the absence of well-mapped business processes, a startup is essentially ...

Most companies want to scale efficiently, but few truly understand the mechanics of how work gets done. That’s where business process mapping comes in. Business process mapping visually outlines how ...

It was the week that changed my life. In 2011, as a knowledge management project manager, I had been asked to observe a three-day process mapping workshop for a team of BLP lawyers, facilitated by an ...

Two weeks notice is almost never enough time to handle all requisite offboarding tasks. For employees, providing two weeks notice is the accepted standard by which to leave a job with dignity and ...

In the current digital era, businesses are gathering and keeping enormous volumes of data on their clients, staff and operations. Data breaches and cyberattacks are more likely as data volume ...