The latest MacBook Pro and 12-inch MacBook have a keyboard problem, and Apple is finally ready to do something about it. While the so-called "butterfly" mechanism debuted to great fanfare back in 2015 ...

Apple didn't exactly issue a mass mea culpa for its ongoing butterfly keyboard issues, but it's probably about as good as you'll get. The larger question is whether it's enough. The company said that ...

MacBook Pro and MacBook owners with sticky or unresponsive butterfly keys will get free repairs, Apple has quietly confirmed today. The new Keyboard Service Program for MacBook and MacBook Pro is ...

Apple has provided some much-needed clarification in the ongoing saga of its MacBook and MacBook Pro keyboard repair scheme, helping everyone know just where they stand. While things like liquid ...

Matt Elliott is a senior editor at CNET with a focus on laptops and streaming services. Matt has more than 20 years of experience testing and reviewing laptops. He has worked for CNET in New York and ...

Apple’s MacBook keyboard replacement program solved one problem: customers would no longer have to pay for a fix for an Apple design failure. But, as I wrote recently, it still left many of us with ...

Having problems with your MacBook, MacBook Air, or MacBook Pro keyboard and want to check if your notebook is eligible for a free repair or replacement? Read on for a look at the models that are ...

Good news, MacBook users. Apple will replace all butterfly switch keyboards for free — even on its new MacBook Pro models unveiled Tuesday. The company said it has extended its MacBook keyboard ...

All other MacBook, MacBook Air, and MacBook Pro models are not equipped with butterfly mechanism keyboards, and thus are ineligible. To identify your MacBook or MacBook Pro model to see if it is ...

It is now a given that the MacBook has a pretty crummy keyboard. The butterfly keyboard used for the last four years has not been Tim Cook’s finest hour. But has a replacement been found? Apple’s ...

Responding to customer complaints, Apple makes changes to the butterfly switch keyboard in its laptops -- including new 2019 MacBook Pro models. Shara Tibken Former managing editor Shara Tibken was a ...