Microsoft's Azure and Research teams are working together to build a new AI infrastructure service, codenamed "Singularity." The Singularity team is working to build what Microsoft describes in some ...

Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into a ...

Generative AI is developing a reputation for helping office workers with tasks like drafting emails, writing code, and summarizing documents. Now, a set of new product features from Microsoft aims to ...

Copilot, Microsoft’s brand of generative AI technologies, promises to be a big moneymaker for the company, with one analyst predicting that it could generate $10 billion in annualized revenue by 2026.

STAMFORD, Conn.--(BUSINESS WIRE)--Two-thirds of enterprises will be using AI to manage field service operations by 2028, tightening control over the many variables involved in providing on-site ...