This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter’s approach. It’s commonly perceived that IT ...

BMC last week announced it had acquired IT process automation vendor RealOps, and the timing couldn’t be more perfect. Recently I detailed the pressing need for run-book, IT process and operations ...

Your team needs to move fast. You're launching campaigns, closing deals, onboarding customers—and trying to keep up with everything in between. But as your business grows, so does the complexity.

Interest in intelligent automation is rising among enterprises and service providers due to advancements in AI. Robotic process automation, typically used for standard procedures and rule-based ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. To drive efficiency and elevate constituent service, state and ...

For businesses looking to stay competitive and resilient, automation and AI are no longer just "nice to have" — they're essential. In fact, leaders are already making necessary changes to embrace the ...

A recent multidisciplinary study published by MIT showed that highly skilled employees who were trained in generative AI could boost productivity by as much as 40% using that technology. The ...

During the pandemic, there was a significant uptick in the number of low-code, no-code, and process automation platforms and other business platforms that have these capabilities as features. A recent ...

Federal agencies are undertaking the “largest wholesale modernization in government history.” At the same time, says a former government IT leader in a new report, agency leaders are coming to terms ...

Across UK organisations, the pressure on IT teams is no longer abstract. Skilled resources are limited, recruitment is slow, and experienced engineers are increasingly stretched across security, ...

You started your company to build something meaningful, not to spend your mornings copying data between tools, chasing status updates, or approving the same task for the tenth time. Yet somehow, as ...

While the idea of boosting government efficiency is enjoying a moment in the political spotlight, it’s not inherently political. Who doesn’t want the U.S. government — or any other organization, be it ...