Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and deliver higher quality standards. Key concepts include process analysis, ...

Professor Martin A. Lariviere joined the faculty at the Kellogg School of Management in 2000. Professor Lariviere's research has focused on applying economic analysis to operations management problems ...

Communities rely on schools, hospitals and offices every day. Despite their vital role, upgrading them with the latest technologies to optimize operations, better manage energy use and keep occupants ...