One measure of instant messaging's impact as a technology is its swift evolution from a chiefly social medium to one that, like e-mail, is fast emerging as a major channel for business communications.

The blogosphere is abuzz about Google's new foray into the instant-messaging realm. Message boards are teeming with tips and gripes, and scores of screenshots have gone up since Google released a beta ...

Most any conversation about instant messaging inevitably turns to the lack of product interoperability that continues to exert a drag on enterprise adoption and bedevil those who see no choice but to ...

The job of a network administrator is a busy and demanding one made only harder when users install unauthorized software, as they’re prone to do. A new company, however, is working to make ...

With e-mail systems overloaded by spam, always-on Internet connections on PDAs and cell phones becoming the norm, and superfast communication in vogue, your instant-messaging (IM) application may be ...

It never ceases to amaze me how popular instant messaging has become. Even if you decide that instant messaging has no place on your corporate network, chances are your users will take things into ...

Ever since Napster lost its bad-boy luster, the other digital music It-wares, Aimster, has been rightfully sucking up the glare. Released last year from a start-up in Troy, New York, Aimster ...

(CNN) -- As Microsoft duels AOL for the instant messaging crown, the pressure is rising on the 20 or so active members of a nine-month-old group working on a common language for what may be the most ...

As popular as instant messaging has become, most enterprises have neither policy nor technology in place for securing IM. Here's expert advice for getting the message. At the same time, only 10 ...