After notching a new record for online spending this season, returns were up 4.7% in the days immediately following Dec. 25, according to a new report by Adobe Analytics. For consumers, returning has ...

Returns of items are a fact of life for retailers but also a difficult balance to maintain as they try to keep customers happy while not losing money. For consumers, lenient return policies play a big ...

Some retailers have cracked down on the timeframe customers can return in-store purchases on major appliances, like refrigerators, dishwashers and washers and dryers. Major retailers like Walmart and ...