If you use HTML programming for your e-mails, you gain the ability to create a much richer graphic design than available in text-only e-mails. Many audiences react favorably to the graphic elements ...

Some of the best in the business submitted samples to the E-mail Makeover Panel for review at MediaPost's recent E-mail Insider Summit. The samples were very strong. Turns out no one wants a bunch of ...

Q. An editor of mine in Europe has sent me an updated version of my work. But the e-mail file has HTML in its name. How do I convert it to a Word document on my PC? A. You have encountered a second ...

A Twitter campaign to overturn Microsoft's choice to use Word to render HTML in Outlook has caught the software giant's attention, but don't expect changes. Stephen Shankland worked at CNET from 1998 ...

“E-mail is broken” the headlines say on a regular basis, but e-mail remains the least expensive direct marketing option companies have today. Reading those doom and gloom stories always tickles my ...

Download a newsletter template and send it to a subset of your Outlook or Thunderbird contacts--without the messages getting caught in spam filters. Dennis O'Reilly began writing about workplace ...

MarketingSherpa’s research team has just completed an all-new round of eye-tracking tests, this time on e-mail design. We went into the eye-tracking lab (operated by our research partners at Eyetools) ...

I've been using Microsoft Office 2007 for about a month. Its new Ribbon interface is a major improvement that's part of a worthwhile upgrade. Now, it's rather simple to send a mass mailing to my ...

In the age of the Internet, you might find yourself clicking "reply," typing up a quick response, and hitting "send" without giving so much as a thought about what you've just written. But experts ...