When you encounter a problem, the most effective method of solving it is by getting to the root cause. You can create a fishbone diagram to help yourself determine that. Cause and effect analysis is a ...

Life science organizations today are faced with increasing regulatory pressure to offer products that are compliant, effective and efficient. While this is certainly the goal for many companies, ...

For more than 20 years — and after working with more than 10,000 participants who attended my Kaizen workshops — I’ve refined a simple yet powerful tool that makes problem-solving useful for everyone.