When we communicate, we use more than just words. The way we stand or sit, the way we gesture, and even the pitch of our voice help contribute to our message. A famous researcher of body language, ...

Assertiveness in the workplace can be mistaken for aggressiveness, yet being aggressive tends to happen when you want to leave a mark. Comments about a co-worker can go too far. You get called out for ...

Navigating the world of professional services requires not only expertise in your field but also the ability to discern the intentions of potential clients. Assertiveness is an invaluable skill in ...

Drawing on more than 20 years of experience in the military, human resources, and coaching, Clay addresses a common challenge among high-performing professionals: balancing clarity and confidence in ...

There is a famous adage that says, "Say what you mean, mean what you say, but don't say it mean." Being an effective communicator is listed as one of the top skills in almost every job description, ...

Making decisions isn’t one of my strengths. My default social response has always been to ‘go with the flow’. Laidback and easygoing are descriptors that repeatedly crop up in my performance reviews ...

Have you ever felt unheard in your marriage? Does your partner merely think about what they’ll say next instead of actively listening to your ideas and feelings? Do you feel accused when you have a ...

Assertiveness is a popular term, and many people say they want more of it. Any self-help relationship book would be incomplete without advising the reader to be more assertive. To better understand ...

Communication allows us to express our thoughts, share information and connect with other people. From sending a quick text to chatting with a friend over coffee, you are interacting with the people ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Communication is one of the major skills covered in cognitive behavioral therapy. Although therapy is often with an individual, relationship problems are a common focus of treatment. Helping someone ...