In my last blog post, I explained the difference between power and influence as they’re classically defined in business and organizational psychology, and I made the case that even though the words ...

I did not have leadership potential. So I decided to become a thought leader. Let me give you an example: For several years, I was responsible for ensuring that university professors —none of whom ...

How can that be? In this case, it wasn’t a matter of miscommunication. You both spoke clearly and concisely, listening, smiling, and making eye contact. And the discussion was no big deal — to you. To ...