Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC makers, as well as the consumer electronics industry. She's also one of the hosts of CNET News' Daily Podcast. In her ...
If you call Dell's customer service department you'll be on hold one-third as long as you would have been this time last year. Tucked away--actually second to last paragraph--in Dell's earnings ...
Computer manufacturer Dell is to focus on customer satisfaction, which it admitted on Wednesday it "had not done perfectly in the past". The company is investing $150m in customer relationships this ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results