The UPS Store once again tops the Forbes 2025 Best Customer Service list, thanks to its zippy shipping and returns. A car drives into a Discount Tire location flappety-flap-flapping with a blowout.

I really wanted to be wrong, because I usually am, and I've gotten used to it. The recent changes at Hannaford eliminated the customer service counter, and I thought, that can't be right. They ...

Over the last 40 years of our life together, the Lovely Mrs. Smith has birthed four children without the benefit of drugs, built a successful business, created and maintained a lovely home and ...