The situation: I'm helping upgrade a department from a mixture of OS 9 & OS X that's been installed over the years and not horribly well maintained to a smooth setup of OS X boxes (except for the old ...

So I'm not sure if anyone's ended up in the same spot as we did after ordering our Vista "media" from Microsoft. We recived 4 non-bootable upgrade CD's that did little for us. For the record I'm not ...

In last month's column, I described the hurdles that Mac OS X puts in your way when you try to create a bootable disc, especially a custom bootable CD, DVD or flash drive. I offered various solutions ...

Still, if all you want is a backup copy of a bootable disc, it is easy enough to do. It's especially easy if you have disc-duplicating software (such as Toast Titanium) and two optical drives.