I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...
Quick Summary Concerned about designing, analysing, and optimising enterprise processes with greater clarity? Discover the 7 best business process modelling tools for CIOs in 2026 that help map ...
Ages ago, I advocated for the business process expert - and got it wrong. But process mining and execution tools like Celonis and SAP Signavio bring back the old debate: we need process experts, not ...
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