A few years ago at its Build developer conference, Microsoft made its conversation as a service (CaaS) offerings the centerpiece of its announcements. This year, Microsoft made some solid advancements ...

The institution developed a virtual assistant based on Microsoft Azure’s Bot Framework Composer solution to optimize support for different audiences and speed up response times to questions and ...

Two years ago at its Build developer conference, Microsoft made a big push for its bot development tools and the idea of "conversation as a service." Since then, things have gone a bit quiet. But it ...

One of the more fascinating trends of this past year was the move to conversational computing. Instead of building complex apps, using bots over services like Facebook’s Messenger or Microsoft’s Skype ...