In an era dominated by social media, misinformation has become an all too familiar foe, infiltrating our feeds and sowing seeds of doubt and confusion. With more than half of social media users across ...

As social media platforms increasingly rely on algorithms to moderate content, online communities are changing how they speak to evade their censors. Sensitive or suggestive topics such as suicide and ...

Co-authored by Nigel Bairstow, Ph.D., and Jeremy Neofytos, Research Assistant Over the last seven years, the customer experience on social media has shifted dramatically, moving away from the early ...

In recent years, machine learning (ML) algorithms have proved themselves to be remarkably useful in helping people deal with different tasks: data classification and clustering, pattern revealing, ...

It’s hard to ignore the seismic shifts brought about by algorithm-driven content. Every time you scroll through your social media feed or check your favorite news app, algorithms are diligently at ...