San Diego-based ChatSpark announces its Conversational AI platform featuring AI Agents, real-time AI Actions, and ...

Infovista announced VistaOne™, a new open, AI-enabled platform designed to bring network intelligence and customer experience intelligence together in a single environment. VistaOne helps CSPs and ...

Facebook is adding support for Instagram to its Messenger API. That will allow brands and businesses to handle Instagram messages through third-party apps. For the first time, they’ll also be able to ...

The volume of data is increasing exponentially, making it more difficult to make use of it all. But this ever-increasing abundance of information creates a huge opportunity for businesses to better ...

The strategic necessity for digital transformation has been on the rise as businesses are now realizing its importance to effectively automate day-to-day processes. According to SmartBear’s ‘State of ...

With more than 1.5 billion monthly users, WhatsApp is the most popular consumer chat app on the planet. Once it opens its door to large enterprises, WhatsApp will instantly become the world's most ...

In 2025, the integration of artificial intelligence into support engineering has revolutionized customer service, enabling companies to provide efficient, personalized and round-the-clock assistance.

Commio enables SaaS businesses and enterprises to deliver better customer experiences with smart, reliable voice and text messaging. RALEIGH, N.C.--(BUSINESS WIRE)--ThinQ, the cloud communications ...

WhatsApp announced in 2018 that it is expanding its popular WhatsApp Business API to more vendors. So, 2019 is likely to be year for excessive growth on WhatsApp Business. Let's learn a bit more about ...